3.0 The Experience Economy 3.1 Introduction 3.1.1 Experience as hand As Robertson & Wilson (2008) state In a world where consumers atomic number 18 growing more(prenominal) and more indifferent or cynical towards advertising, marketers are faced with the dispute of finding refreshing ways to reserve the attention of their audience (p.24). Increasingly merchandising is perceived as lacking supposition in its interrogation methods. The result is that research is non producing new insights into customers behavior, arguably because they are encumbered by traditionalistic segmentation, which is not as powerful as revealing attitudes and regard as sets (NZ Marketing Magazine, 2003). As a result of the confusion engendered by oftentimes merchandising theory, marketing and consumer researchers began to appreciate the importance of hedonic employment and the existential aspects of consumer behavior (Kao, 2008; Holbrook, 2000). This has increasingly resulted in coe val sparing activity aiming not for output, but for attend via inhalation (Lebergott, 1993). experiential marketing is arguably one of marketings close coeval orientations, with academics, practitioners and enterprises paying increasing attention to consumers experience and its constituents everywhere the past few decades (Palmer et al., 2009).

However, as with many contemporary marketing innovations it appears to bind been largely overlooked by those touch on in tourism and hospitality marketing (Hannam, 2004; Morgan et al., 2002).The purpose of this chapter is to enfold the experiential marketing frame work and consider its role in marketing in t! he contemporary hospitality sector. I discussed in Chapter 4 the argument that aspects of contemporary tourism and hospitality consumption have reflected the phenomena of postmodernism. Whilst, as we have discussed, it is accepted that there are problems with probe tourism and hospitality marketing through a postmodern orientation, it clearly encompasses a broad range of consumer...If you compliments to locomote a full essay, order it on our website:
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